Service, Warranty & Quality

Yokogawa is dedicated to providing quality products to your business. We offer top-notch service and reliable products with consistently high performance and precision, which is why we work hard and have earned the ISO designation, reflecting our commitment to quality. We are here to tailor our products to your needs, often partnering with our customers to create unique business solutions using some of the most powerful, precise, and high quality oscilloscopes, Serial Bus Analyzers, and measuring units in the world. Our products are used and trusted by industry giants. We are proud to stand behind our products. Our team of professionals can discuss each product's unique warranty.

For comprehensive after-sales support, Yokogawa's strategically located Laboratory Repair & Calibration Service Centre in Bangkok, Thailand, ensures a fast turnaround time for the maintenance and repair of all your Optical Test Instruments and other Yokogawa Test Instruments. We operate under strict compliance with ISO/IEC 17025 accredited testing and calibration standards, ensuring top-notch service quality.

Be rest assured that you can count on Yokogawa's quality and reputation.

Lifecycle Support Policy

To make sure that our customers are able to derive maximum benefit from our products, we have defined the following lifecycle support policy:

• We continually strive to provide products that are based on the latest and most advanced technologies.
• After delivery, we put our technology expertise to work by helping our customers maintain and enhance the quality of the results that they get from our measurement products.
• After discontinuing the sale of a particular product, we provide repair services and other support for a specified period. Please note, however, that an unforeseen development such as the rapid adoption of a different technology or a supplier’s discontinuation of a component may make it impossible for us to repair the product during that period.